New MPESA charges effective August 2014

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MPESA agent

Safaricom has decided to revise downwards the transaction charges for their mobile money service M-PESA, a year after raising them.

The transaction fees have been reduced by up to 67% in the Kshs 10-1,500 transfer range. Amounts exceeding Kshs. 1,501 will be charged transaction fees at an average of 0.8%.

Note: the only charges that have been affected are the cash sending charges between registered MPESA users. All the other charges remain the same.

The M-PESA charges revision is most likely due to Equity’s foray into the mobile money market through their subsidiary Finserve. They announced in May that their mobile money transfers will be charged at 1% of the transaction value and that charges will be capped at Ksh 25 per transaction.

The new M-PESA tariffs, which take effect from Thursday 21st August 2014, are below:

Customer Charges
Transaction Range (Ksh) Transaction Type and Customer Charge (Ksh)
Min Max Transfer to other
M-PESA Users
Transfer to Unregistered Users Withdrawal from
M-PESA Agent
10 49 1 N/A N/A
50 100 3 N/A 10
101 500 11 66 27
501 1,000 15 66 27
1,001 1,500 25 66 27
1,501 2,500 40 66 27
2,501 3,500 55 88 49
3,501 5,000 60 105 66
5,001 7,500 75 143 82
7,501 10,000 85 171 110
10,001 15,000 95 220 159
15,001 20,000 100 237 176
20,001 25,000 110 275 187
25,001 30,000 110 275 187
30,001 35,000 110 275 187
35,001 40,000 110 N/A 275
40,001 45,000 110 N/A 275
45,001 50,000 110 N/A 275
50,001 70,000 110 N/A 330
ATM Withdrawal
Transaction Range (Ksh)
Min Max Customer Charge
200 2,500 33
2,501 5,000 66
5001 10,000 110
10,001 20,000 193
Other Transactions Ksh
All Deposits FREE
M-PESA Registration FREE
Buying Airtime through M-PESA FREE
M-PESA Balance Enquiry 1
Change M-PESA PIN 22